Refund Policy

1. Digital Products

Most Cheese products are digital Notion templates. Once you purchase and receive access to a digital product, the product cannot be physically returned.

However, we want you to be happy with your purchase. If you believe a product is significantly different from its description, is defective, or cannot reasonably be used as advertised, please contact us so we can review the situation.

Depending on the circumstances, Cheese may offer:

• A replacement or corrected version of the product
• Assistance resolving the issue
• A refund

Refunds are considered on a case-by-case basis.

2. Duplicate Purchases

If you accidentally purchase the same product more than once, contact us as soon as possible.

We may refund the duplicate purchase where appropriate, provided the duplicate purchase was accidental and the product has not been purchased for separate users or purposes.

3. Products That Don't Meet Your Expectations

We understand that a product may not be the right fit for everyone. Simply changing your mind, deciding that a template is not suitable for your workflow, or finding that you prefer a different productivity system does not automatically qualify for a refund.

Before purchasing, we encourage you to review the product description, screenshots, features, and any available information to make sure the product is right for you. If you're unsure whether a product will work for your situation, you can contact us before purchasing.

4. Technical Problems

If you experience a technical problem with a Cheese product, please contact us before requesting a refund.

We will do our best to help you troubleshoot the issue or provide a corrected version where possible.

Technical issues caused by factors outside Cheese's control, including changes to Notion, your device, your internet connection, or third-party services, may not qualify for a refund.

5. Custom Notion Systems

Refunds for custom Notion systems are handled separately because these services involve work created specifically for a client.

The terms of a custom project, including payment, cancellation, revisions, and refunds, will be agreed upon before work begins.

If a custom project is cancelled after work has started, any refund will depend on the amount of work already completed and the specific terms agreed upon for that project.

6. How to Request a Refund

To request a refund, contact Cheese through the contact information provided on our website.

Please include:

• Your name
• The product or service you purchased
• The date of purchase
• The email address used for the purchase
• A brief explanation of the issue

We may request additional information needed to review your request. Please contact us as soon as reasonably possible after discovering an issue.

7. Refund Decisions

Each refund request is reviewed based on the circumstances of the purchase.

If a refund is approved, the refund will generally be issued to the original payment method. Processing times may vary depending on the payment provider or financial institution.

Cheese reserves the right to refuse refund requests that are fraudulent, abusive, or otherwise inconsistent with this policy.

8. Third-Party Purchases and Payments

Some Cheese purchases may be processed by third-party payment providers. Where applicable, the payment provider may have its own policies regarding payment processing, chargebacks, or refunds. Those policies may apply alongside this Refund Policy.

9. Changes to This Policy

Cheese may update this Refund Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

10. Contact

If you have a question about a purchase or this Refund Policy, please contact Cheese through the contact information provided on our website.